Following is a letter that I sent to Orbitz after a reservation with a hotel.in short, I booked a room with Orbitz, arrived to check in at the hotel, found roaches in the room, told the hotel staff that I would not be staying, had them tell me they understood and would be able to receive a refund. ...
Yesterday I spent about 20 minutes filling in all the info for five, $274.00, round-trip tickets from Dallas, Texas to Orlando, Florida. We were to leave Dallas about 7:05 am on May 15 and return from Orlando about 3:00 pm on May 22. I pressed the button for the final payment and got some message ...
Orbitz charged me the hotel compensation fee, that's the fee that the hotel owes Orbitz for listing with them online, an additional $77. I will never use Orbitz again, if I had known about this fee I would have booked directly with the hotel. What sense does it make to have a third party book a ...
Kyle with Orbitz customer service was great. I needed to change and upgrade room, he handled everything smoothly and quickly. I will use Orbitz evertime I plan a vacation ...
Have not used this site in 8 yrs. Paid for flight, added all current information—yet when I received email confirmation, it had my maiden name. Called and complained—I had to pay $100 for name change. I was told I should have upated my profile when I was married as their system "auto ...
I booked a flight to Florida online but after 24 hours did not get a confirmation e-mail. So I called Orbitz I gave them all of the information My destination, my full name. My phone numbers and my credit card. The agent supposedly looked for my booking. But he said he could not find any booking ...