Booked vacation package with Orbits which included airfare, hotel and ground transportation to the Dominican Republic. Upon my return July 26th after numerous attemps by the hotel service clerk, the ground transpotation tour ansewered the phone and confirmed they would pick me up at the hotel at ...
In June we arrived at the airport in Charlotte, NC for our flight to Chicago only to find that the flight had been changed. I had talked to a person at Orbitz the previous day who gave me what I thought was the correct flight information. We were never emailed or called with the updated flight ...
I arranged a solution from bay area to phildelphia on 6/30 and that I did not obtain my confirmation mail. I named the client support following day and also the broker explained the scheduling did not move however since i stuffed the protection rule of my charge card incorrect. I'll need to guide ...
I purchased round-trip passes through Orbitz in early July for July 13 from Co to Iowa returning on June 30. Two times prior to the return flight about the 30th, I named Orbitz to tell them I'd to stop that trip. They assured me that I really could utilize some add up to another trip minus about ...
Orbitz-same O: one week prior departure I find out that my flight is cancelled, time & money lost, no logic explanation, » customer service"-useless, just lie. Have all flight confirmation e-mails days after reservation, made a call to "customer service" three days after ...
Let me recount what a NIGHTMARE it was dealing with the Orbitz customer service staff: I originally called a sales agent to book a new flight from OKC to Washington DC (July 3-July 6) in order to use a credit I had on my account from a previous cancellation. I would normally book it through the ...