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Optimum
Found 12 reviews / complaints
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Optimum
Failure to Reimburse

I recently left Verizon for Cablevision. Since there was a contract with Verizon, Cablevision said they would reimburse me for breaking the contract to the tune of $300 (normally they reimburse only $200). It's been four weeks since I sent my final bill (10/7) and I've had to fax it two additional ...

Optimum
Illing

Ideal provided me in March a option when I activated towards the "Gold Bundle" including Showtime, Encore, and Starz I'd get a $50 refund after six months. Nicely following the 6 months approved I contact Ideal to check into my refund and was informed there is no report of it on document ...

Optimum
Billing/New Service

I'm completely offended by Ideal. Like everyone I had been with Bresnan. I had a need to put in a phone-line to my support so that they needed to change me Ideal. The pleasant sales affiliate described that I'd have to alter the funnel bundle that I presently had since Ideal didn't possess the same ...

Optimum
Customer Service

1) I had been informed about the phone when becoming a member of their "triple-play" that I'd not require to buy any extra gear. Once the specialists came I had been educated that my wireless modem, which we mentioned about the telephone and was guaranteed was suitable, wasn't compatible ...

Optimum
Fraudulent Charges

I've been with Ideal or Cablevision since September. I've had difficulties with their support but nothing that flower to crazy such as the phone I acquired yesterday on Friday, 2/16 at around 9PM. The girl named and stated that a prior tenant within the same building owed them funds from several ...