This company has many complaints, I fell for the bate and switch they offered. Online, 4.75 for a trial e-cigarette... They never delivered the product and charged my account 116.93, same amount each and every customer is claiming. I made a call and the person on the phone is trying to sell me ...
The sad part is... That Optima Cigs present a good product but the company is spoiling its future by making unauthorized charges to customers credit/debit cards. I was charged $116.93 for an order that I never submitted or approved. When I called and first spoke with "Nicki" (who hung up ...
What a scam! After being told by 3 differentcustomer service operators in the South Carolina office that my monthly charge was going to be $86.94, my bank staement shows a charge of $116.93 plus another charge of $3.51. I should of known there was something wrong when last month I was charged ...
Optima Cigs withdrew the UNAUTHORIZED amount of $116.93 from my bank account on Feb 25th. This was 4 days after i canceled the unprocessed order and explicitly told them not to ship anything to me, and denied them access to the credit card from this bank account. As of Feb. 21st per a phone ...
Ordered free sample of OPTIMA electronic cigarettes for only shipping and handling for $3.. 95. Someone named EVERSMOKE was listed on my bank on 02/14 as removing $116.93. I had used my debit card. Eversmoke denies any knowledge of this and told me to call OPTIMA. Optima, (when they finally answer) ...
I fell for the $4.95 free trial. I contacted Optima Cigs and was put on hold for over 15 minutes. When I finally talked to a customer service rep, I told her that I did not have 14 days for the free trial and why did they charge my account for replenishment cartridges (which I still do not have in ...