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Old Navy
Found 15 reviews / complaints

Old Navy
Shoddy clothing

I purchased a blouse at Old Navy however the first time I washed it.in the gentle cycle with woolite, a tie came off of it. I took it back to the store and they refused to accept it because it had been washed. What the heck??? It wasn't even from wear and tear, I wore it once!!! I spoke to the ...

Old Navy
Kept the money and the merchandise

Just yesterday I took my son to Old Navy because they were having a sale, and of course being a single mom I always lookout for good buys. Long story short, I got a little carried away and over-extended myself. My total came to $173.76. My boyfriend who was with my daughter met me just before I got ...

Old Navy
Returns

I bought my son (who is away in college) two pair of blue jeans. He went to the OLD NAVY store to exchange the pants. He was not allowed to EXCHANGE the pants because he did not have a receipt. The tags were still on the jeans. I checked my receipt and the on-line store policy for exchanges. You ...


Old Navy
Deceptive In-Store Pricing

I went to Old Navy in Mesquite, TX 1/16 with the intent of making a purchase for myself. After spending approximately 30-45 minutes looking for what I wanted, I went to the cashier to pay however the prices did not come up as they werre marked in the store. When I questioned the incorrect pricing, ...