My husband, mother and I went to the NTB in Raymore, MO to have our driver side rear tire looked at. It had a very slow leak for going on 2 months and we finally got around to getting it fixed. My husband and I went inside while my mother stayed in the car. We told the guy at the counter that we ...
I was told my car would be ready on a Sunday and it was not done until monday evening. The manager did not appoligize for this inconvience. Then they over charged me by about $150.00. On top of all of this, when picking up my car, the store was filled with balloons for a promotion they were ...
NTB is an automotive service chain, specializing (per their logo) in tires, service, brakes, and batteries. I have purchased an alignment program from NTB which was supposed to cover on-demand wheel alignment service for my vehicle, Jaguar XJ8. I had prepaid for a 5-year program, costing $180. On ...
When I had my truck front tires changed in NTB, Pearland TX, they damaged the wheels on both sides. Be careful with them! I'll never go back to them. ...
Terrible customer service! I would NEVER go back or recommend this to ANYONE. I went for an inspection and they told me that I needed brakes and roders that would cost over $600 for an 04 Olds Alero. Then we went to look at the roders and the technician, Leslie, said he would forget about getting ...
NTB in Mill Run, Hilliard Ohio. Went in for tire balance and rotation. My daughter asked to check a wheel noise. NTB claims I needed four new McPherson Struts plus tires. NTB says the tires are "in danger of shredding" due to bad struts. I approved the $1200 job including four struts by ...