On January 12 My Fiance and I went to the Nextel store #026 located within the Sawgrass Mills Mall at 12801 W. Sunrise Boulevard Sunrise, FL. Through out our conversation with the sales rep, we stated to her that we had already called Nextel's 800 number and received a pre-authorization ...
First, we've been a customer of Nextel for some 6 years and have 39 phones. On January 24 I phone Nextel and ordered two replacement phones. Usually they are received the following day. I waited until Thursday, January 27 when I called to check our order status. I was told they could find no record ...
Nextel needs to be formally investigated for fradulant sales practices. 1. Be aware that according to the Nextel customer representatives Nextel is absolved from any and all responsibility for statements made by their sales persons prior to signing a contract. I purchased two cell phones and signed ...
After a 1 year contract with nextel i call them up at the end of the contract and spoke to a rude service representative and i informed her that i would not use their services anymore, she told me that i could not do that because i din't give them a MONTH's notice and therefore i could not ...
My son was going off to college and needed a phone service that would reach a small rural town. Nextel had that service, and it was evident by the map that they supplied that the town was clearly in the local service. This was discussed with the local rep that he got the phone from, and it was ...
I have been with Nextel for several years, I have been a good customer and have never made a late payment, Ive often refered friends to sign up for service. My reward for loyalty was constant changes to my plan and crappy service, dropped calls and lousy customer support. The first change is when ...