Mr. Henry: I've been a Netspend customer since October. I've stayed with Netspend ONLY out of convenience because be assured there is absolutely no other reason. Your customer service department is a joke, not helpful at all and doesn't even make a slight effort to try and find an answer to ...
My problem with them. First off they leave you on hold forever. Can barely understand them 1/2 the time. But the real issue is. I had an account with them in 2004. In 2005 I filed my taxes and had them deposited into my account there. I go to use my card it doesn't work. So I called. No one seemed ...
On 12/25/08 I discovered that 14 unauthorized charges were made to my Netspend debit card. I called Netspend and was horrified to find out that not only was all of my money taken but there wasn't anything I could do about it. According to Netspend, because these transactions are still ...
I recently stayed at a hotel in Boise Idaho and used my NetSpend debit card for three small purchases. I was double billed for these purchases. After a few days all of the charges posted to my account except one. This charge, for $15.37 still shows as "pending" on my NetSpend account ...
We got a prepaid visa from Netspend almost 2 years ago. Used it very rarely usually when traveling. Well in September we had our card stolen during a 1600 mile move. We called customer service and after a nightmare of trying to call in we reported it and where told the account was cancelled. We had ...
I had a situation where an unauthorized charge appeared on my prepaid credit card, they knew about it while it was still pending, but paid it anyway, but still will not refund my money. Customer no service has been nothing but a pain in the butt, making sure to make it easy on the unauthorized ...