The corporation customer care is horrible! I delivered more than 2 hours about the telephone together plus they explained to go-to mail service. It got per week to obtain a reaction via mail and none of the links they offered me to repair the issue worked. I called again and informed them-they had ...
After spending roughly 2 hours on the phone with Netgear's so-called "IT Customer Support, " I have come to a very negative conclusion. What is the point of having Customer Support/Service if every person there doesn't understand what you are saying and mutters comments in their language ...
In Aug. Of this year I purchased two products that are manufactured by Netgear, Inc: Netgear 802.11 G cable/DSL wireless router and a Netgear 802.11G 108mpbs super G wirless PC card. In the process of setting up these products I realized that a key word (not shipped with the product) was needed to ...
I bought a Netgear wireless router as part of a promotion with a notebook computer with the understanding that I would get a $60 rebate. Despite the fact that I properly submitted all the necessary documentation (UPCs, invoices, etc.), my rebate was denied.netgear might make good products, but I ...
To Best Buy: I submitted one set of the two originals, rebate receipt, rebate form, and sale receipt, for my rebate, just to get a card from NETGEAR stating they could not honor the rebate offer due to missing original documents (UPC). I only have the one remaining set. I am certain, that if i were ...
Like so many before me, I purchased a Netgear wireless router and card from CompUSA. Sent in all the rebate crap, made sure everything was complete and correct (checked it twice). Got a postcard saying various things were missing. I don't have copies of the receipts so I'm screwed. Sent an e-mail ...