First everyone in the call center is foreign and very difficult to understand. Second they are very abrasive and flat out rude. I am some what computer savy being that I graduated from a 4yr university and am under 30 yrs old but when i asked a question they would bark a responce in a sarcastic way ...
I bought a NETGEAR WPN824 wireless router and it quit working after about 3 months so I called their tech support and had to pay shipping cost to send the defective one to them and pay shipping again to have a replacement sent back to me I let the NETGEAR tech know that I think I got ripped off why ...
Purchased two expensive Netgear routers from Newegg on 12/31/08 (last day of promotion). Promotion details stated that we are allowed 2 rebates. The rebate was a digital video camera for each switch purchased. Months later, I received an email that one of the purchase dates for one of the rebates ...
If you are looking for a wireless router I highly recommend Netgear. I recently had to contact Netgear Customer Service for help in setting up my TiVo. The Customer Service Rep couldn't have been more helpful. He was patient, courteous, and professional - such a refreshing change from the usual ...
The corporation customer care is horrible! I delivered more than 2 hours about the telephone together plus they explained to go-to mail service. It got per week to obtain a reaction via mail and none of the links they offered me to repair the issue worked. I called again and informed them-they had ...
After spending roughly 2 hours on the phone with Netgear's so-called "IT Customer Support, " I have come to a very negative conclusion. What is the point of having Customer Support/Service if every person there doesn't understand what you are saying and mutters comments in their language ...