At one point of trying to communicate, I got a New York City location. Didn't write it down. I ordered on order #2289224, saw palmetto and vitamin c that were never shipped. Also on order # 2289189 I ordered tart cherry supplements. Both orders together total the $84.44 of product never received. I ...
I placed order on website August.3 items/no shipping charge. 1 item came in Oct. I emailed to cancel other 2 items in Oct and was emailed back that my cc# would get refunded in 1-2 billing cycles. I waited. They had adjusted my refund so that I ended up being charged 10.00 shipping charge. I have ...
Ordered 8 Biofreeze, Rollon, 3 fl oz and 2 FreezeRx Roll-on, 3 oz. Order Number: 998669. They were very quick to accept my payment, but contacting them for my ordered was unbelievable! After 3 weeks (which I was told to expect my order) I contacted the company by phone. What a joke that was so, I ...
I placed an order for biofreeze in the amount of $199.98 in November. The money was taken from my bank account but I never received the product. The telephone numbers are not good and you will not get a response from the customer service option on the website. ...
Order was placed and my credit card was charged the next day. I never received my item. Tried calling but voicemail full. Wrote email through website with no response. Followed up and got my order cancelled in December. Still no refund. ...
I ordered a bottle of bio-freeze, they charged my pay-pal account $35.58, then they sent me a email due to high demand your order will take 3 to 5 weeks to process. Its February already, no shipment. Tried emailing them no response. ...