We have Xbox Live, and we went to pay for 3 months for $24.99 and our Netflix bill for 7.99. Somehow we got charged for both things and also got charged $39.96 for some random charge that we did not authorize. ...
I opened a Hotmail account on 08/11. I cannot log into the account. Because I did not leave Hotmail additional email and contact info, but chose to use security questions, they have denied me access to my account. My son called their so-called customer service department to try and help me get into ...
I live in Edinburgh, Scotland. Yesterday, the 28th, I received a call from an Indian-sounding man saying he was from Microsoft and that they had found many problems with my computer and that it was about to crash. I questioned him for a while, but he was so convincing, even saying he was in ...
After I was hacked, I called Microsoft to tell them that I had just been robbed of 100 USD by someone over Xbox Live. They told me they would repay me the money, but all they did was give me 50 USD in Xbox Live, and they never gave me the other 50 USD. They just forgot about it. ...
My company sent me a zip file to download today. Windows Live Messenger insisted that I virus scan this file. I have not had this happen before. I have been using Norton antivirus for quite some time. It said I had to find an executable file for my virus software or download Windows Live OneCare ...
Yesterday I called Microsoft because Silverlight said it was not compatible with Vista64. I reported to the rep that was funny because the same OS on the same computer other boot partition did not have that complaint. The rep then said in asking, so you have installed Vista under the same license ...