Microsoft Store
Item lost after delivery and refused to send another or refund my money - Madden 25 for Xbox 360
Ordered Madden 25 for Xbox 360 on 11/28 from Microsoft Store online. Due to various delays caused by weather, delivery was not attempted until 12/11. When I got home, the item was not in the normal place left by the delivery company. I have spent 8 hours on 10 phone calls trying to get another copy ...