I am a Call Center Supervisor for 5 yrs now. I often speak to irrate or disatisfied customers. I will admit that there are times that we are at fault, but I do everything within my means to rectify and correct the issue. However as for Metro PCS I cannot and will not say the same. This company has ...
I paid my Metro PCS cell phone bill online with Express Pay on the due date. Payment accepted through Metro's Bill Matrix with a confirmation code. The day after payment, Metro PCS says my payment has not been made and my phone has been disconnected. Three (3) DAYS later, my cell phone is still not ...
I can understand that the service is affordable, still is not cheap, why this company can treat customer so badly and no just that stole the money just playing game with the dealer, phone customer service, and the corporate those are a joke ...
The last 3 months have been a disaster with Metro PCS. I have an account with 2 phones on it, and international SMS text messaging as part of my plan. 3 months ago, Metro PCS has blocked my text messages from being delivered to one of my contacts in the UK. They have not, however, refunded me for ...
I visited among the City PCS Corporate shops to pay for my telephone bill. The outlines are often lengthy and on the prior visit, the client support representative recommended I take advantage of "their" Automatic Transaction Center situated right out-front. Therefore the last 2 weeks I ...
I came across a metro pcs shop in bakersfield @ 2707 south H which was available until 6pm on sundays nicely i log off function early and so I makes it towards the City computers shop by 6pm i make it happen at 5:50 and that I hurry towards the doorway within the chilly and also the doorway is ...