They can't deliver what's promised in the ads. Too many dropped calls, call quality, coverage, connection issues. Customer service is a big FAT ZERO. They'll have to spend $Billions on their infrastructure to match the other carriers. Stay away!!! ...
My fiance and I went into Quest-Comm on Beach Blvd.in Jacksonville, Florida. We advised the store manager and another employee that we would be moving from Jacksonville to Indianapolis, IN and wanted to make sure we would have full service there. I.E. Gps, internet, picture messaging, and email. ...
I went to the Metro Pcs store in our local Edison Mall. I told them I had seen a cell phone that had the capibility to get almost as much as any laptop computer. I said my friend put cbs.com into her cell phone clicked "shows" and brought up a tv show and watched it on her phone. The girl ...
Customer service is frustrating to say the least! Let me count the ways... inability to find a representative that speaks English clearly, in order to help resolve any questions/concerns you may have about your service and/or account... Which serves to only increases your level of ...
Metro PCS operates just like a contract cell phone. Even though they say youprepay for services, you also have to pay for past disconnected services as well. Unless you get the right associate that explains that to you and if only we were lucky enough to get such professionalism. I opened a new ...
So i purchased a Samsung Caliber at Best Buy. The phone ended up being defective so i returned it an got my money back. That same night i called metro to get a refund for the plan charge ($50), when i got to a rep i explained the deal, she looked over my account and had me on hold longer then she ...