I am a Call Center Supervisor for 5 yrs now. I often speak to irrate or disatisfied customers. I will admit that there are times that we are at fault, but I do everything within my means to rectify and correct the issue. However as for Metro PCS I cannot and will not say the same. This company has ...
I paid my Metro PCS cell phone bill online with Express Pay on the due date. Payment accepted through Metro's Bill Matrix with a confirmation code. The day after payment, Metro PCS says my payment has not been made and my phone has been disconnected. Three (3) DAYS later, my cell phone is still not ...
I can understand that the service is affordable, still is not cheap, why this company can treat customer so badly and no just that stole the money just playing game with the dealer, phone customer service, and the corporate those are a joke ...
The last 3 months have been a disaster with Metro PCS. I have an account with 2 phones on it, and international SMS text messaging as part of my plan. 3 months ago, Metro PCS has blocked my text messages from being delivered to one of my contacts in the UK. They have not, however, refunded me for ...
Well have metro pcs for almost 5 years already with the same due date which is every 29th of the month Unfortunally on the september 29th i dint gave my payment because i dint had no maney so my phone was disconnected for about 22 days. On october 22 i made my payment online and i got my servise ...
On October 13 I purchased a Samsung Caliber R860M from Metro. Two days later my phone began to continuously restart over and over. I took my phone back to metro with all of its contents and advised them of my problem. I was told that they didnt have anymore in stock and to file a claim with the ...