Purchase arrived promptly but in terrible condition. It is my belief they took note of the fact that i was an international customer (therefore unlikely to return it) and decided to unload one of their damaged products on me. The packaging it came in is in very good condition unlike the purchase so ...
I ordered a tshirt 6 years ago. I received an email 3 weeks after the order that they no longer held it in stock but if I was willing to wait they would mail it to me. Two months later I get a different tshirt in a wrong size. I ordered again (silly me) in April. I received the same email on may ...
Received wrong item Dec. Per MerchNow requirements, shipped back pre-paid with understanding would get amount refunded or credited. Several calls later which breaks down to 2% a person answering and 98% voice mail, nothing! Contacted BBB and after 4 weeks no response. MerchNow management needs a ...