In December I received a promotional phone call from MCI to try their DSL service. I was told that the first three months were free and that the only obligation I had was if I decided to discontinue the service I had to return the DSL equipment. If the equipment was not returned in good order I ...
MCI Worldcom has been a thorn in my side for 2 years. I have always carried Sprint long-distance service. Imagine my surprise when I got a bill from MCI in the mail for over $100.00!! I called Sprint and they said that MCI had had my long-distance service switched. I did not give MCI permission to ...
I have also been victimized by MCI's puposefully fraudulent practices and inept customer service team. It not only took me 4 hours on the phone to sign up with them because they kept screwing it up (I guess I should have known then, huh?) it took me ANOTHER 6 months to fix it when they changed my ...
Last December, I mailed my monthy payment to MCI as I have regularly done. The next month, it hadn't been credited to my account. When I called them, they said that they'd "research" it, and call me back with the results within 3 to 5 business days. After two weeks of waiting and no ...
After reading other's consumer complaintss on MCI, I decided that I too must share my story. It all started in June/ July when I received a bill from MCI for $7.64. First of all, the bill that I received was from a phone number that I had YEARS ago! Second of all, I don't even call long distance, ...
This company is driving me crazy! It all started about three months ago when they began calling five or six times daily demanding that I pay $5.76 that I owed them. They got real nasty, and threatened to cut off my service, so I went ahead and canceled the service. Then the next month I paid the ...