I have Family Mobile (which uses the T-mobile cell network). My cell phone can not call my magicJack number. It did work before mid June. Family Mobile says they don't support VOIP (then why, I ask, did it work prior to June). MagicJack blames Family Mobile. Family Mobile suggested it could be a ...
I made a payment to magicjack that was supposed to be 19.95 plus taxes with my credit card. They charge me 75.00 and they do not have the option of see my payment they don't even have a phone where i could call to see what happened with my money. I do not know where to go. ...
Yikes!!! 31/2 hours of trying to figure out how to change my number-ended up having to open up another browser to get the page to fully open up. After that I only got static and broken up conversations only to hear from the live chat that is you have satellite for your computer-they don't recommend ...
I have been trying to renew two MJ's for one month now. I keep being told that my account is under review, and that someone in a "higher department" will e-mail me. Well, now the subscriptions have now expired, I cannot renew and I think I am talking to a computer, as all the responses ...
I really hoped Magic Jack would work for me. Unfortunately, I ignored the warnings I read about their customer service. Due to a mix up with the mail I had to order twice just to get the product. I thought the "30 day" trial started with my second order which I placed using the Live Chat ...
You are charging me for a service I cannot use. I thought I had at least 20 to 24 days to try it out. I was uncertain that it would work for me. I ignored the reviews I read about customer service because I thought the concept of a "computer" phone seemed like a good idea. Unfortunatly, ...