I have been trying to renew two MJ's for one month now. I keep being told that my account is under review, and that someone in a "higher department" will e-mail me. Well, now the subscriptions have now expired, I cannot renew and I think I am talking to a computer, as all the responses ...
I really hoped Magic Jack would work for me. Unfortunately, I ignored the warnings I read about their customer service. Due to a mix up with the mail I had to order twice just to get the product. I thought the "30 day" trial started with my second order which I placed using the Live Chat ...
You are charging me for a service I cannot use. I thought I had at least 20 to 24 days to try it out. I was uncertain that it would work for me. I ignored the reviews I read about customer service because I thought the concept of a "computer" phone seemed like a good idea. Unfortunatly, ...
I have had the magic jack phone for over a year. It worked great until recently... Now i can still call cell phones but any time i call a land line number, i get a busy signal. These phones are not busy but magic jack gives a busy signal anyway.. ...
I had magic jack for a year I reactivate my service for 5 years. They activate it but they never mention that my phone number had expired or ask me if I needed a new number because mine is not working anymore. When I called that number they said person is not available to take that call when ...
I bought Magic Jack to reduce my home phone bill. I signed up for the 30-day trial period, but after 15 days Magic Jack charged my credit card. When I went to call customer service, I found out that there isn't one, or at least not a number for one. I couldn't find a number on their website or on ...