Had magic Jack Plus for six months, and the unit stopped working. Dealt with customer support for two hours at which point they said they would send another but I would have to pay $10 for shipping and handling. So I have to pay $10 for them to ship a device which failed to last 6 months, for a ...
Laosy Customer service. The representatives and even their 10% leads are the people with hands tied to the computer key board. They do not have a live person you can conversate over the phone. The service sucks and they do not follow up for months. ...
Magic Jack renewed my service withlout even informing me. When I called, the rep. Was rude, telling me to cancel if I so desired. Whne I said, go ahead, she did, only to be informed the following day that the magic jack can no longer, and will never be able to be used again. Now if I was told, I ...
I first purchased Magic Jack in 2010. Then upgraded to Magic Jack in Dec. Magic Jack seemed to work well in it's original equipment. Since the purchase of Magic Jack there has not been one single phone call made, due to breaking up on the receiver's end. 4 calls to tech service were made in the ...
January I bought a Magic Jack and made the mistake in transfering the number to Magic Jack, it is a business line that I have since 1994, when I tried to renew it, Magic Jack would not let me, I was told it was under review and that could not make or receive phone calls until they finished with ...
Magic jack/plus, is a complete, and utter ripoff! They want me to pay to get it to work again, simply because i accidently canceled the wrong jack, even though they are paid for. After spending nearly two hours online talking to their worthless helpers, i got nowhere! I'm furious! ...