Lord and Taylor
Found 9 reviews / complaints

Lord and Taylor
NO CONSIDERATION FOR THEIR CUSTOMERS - Nayla Insulated Boots/Marlena leather boots/Hue

Shops, Products, Services Maria2013 0

Placed an order on the internet on 12/15. Received confirmation of the order same day. On 12/18 called to find out status of the order and was informed that the order was being processed. On December 19th when I got home late in the afternoon I had an e-mail from L & T informing that they had ...

Lord and Taylor
Lord and Taylor Awful online shopping experience

Shops, Products, Services SBelle 0

Almost a month ago I first placed an order on a dress through Lord and Taylor online shopping and the next day I get a notice via email that the dress was unavailable. I go online to check the item and there it is again. So I order it again then the next day it got cancelled. A few days later I see ...

Lord and Taylor
Poor Costumer service

Miscellaneous kaiser08854 0

I was in the Bridgewater NJ store on 4/16 about 9am and needed a pair of black pants to match a suit jacket I had, aware that this is nearly impossible to do I was in a bind and needed some help with a close match. So as I entered the mens suit department, I greeted the sales associate and ...

Lord and Taylor
Closed credit card

Shops, Products, Services morticia727 0

I have had a credit card for over 2 years never missed payments this month my check from work did not hit checking the day i had payment set up with lord and taylor so it got returned but when i got the email from lord and taylor immediately sent another check and asked customer service to credit ...

Lord and Taylor
Bug in web discount program

Internet & Web Linda1503 0

Lord and Taylor was providing 20% off all of the products on line. I had been pleased to purchase a cashmere jacket and also the bill did certainly remove the 20%. Then I received the verification. The 20% wasn't taken. I called customer support. The girl was really ethical and described they'd ...

Lord and Taylor
Disgusting service

Shops, Products, Services Jack499 0

Today I went to the Jewelry section of Lord and Taylor. I asked for help and the two women working in the area told me to please wait, as one of the women working was trying on earrings. "She is also a customer right now, " the one helping her said. You could tell that she was having some ...

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mstadler 07-31-2026, 02:48 AM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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