I ordered localnet service, they promised to deliver in five days, I contacted them one week later only to find that they had not mailed our package.By the time the package arrived two weeks later I had signed up for another service. I sent the package back but they refused to refund my money. ...
Called and ordered service on 20 Jan and was waiting on a modem to get sent to me. Called them on Feb 1st to ask where my modem was and they said it was on backorder. No big deal so I waited. Today Feb 7th I recieved a email stating that my payment was not accepted because they had incomplete bank ...
This company has taken money from my credit card 2 times (so far) after I have asked them 5 times to cancel my service. I don't know what to do now. I told them I would report them to the BBB, and they said they didn't care because they weren't a member of the BBB. I did file a complaint but I am ...
LocalNet is charging me for Internet that I do not have with them. They, Tony and Beth, told me I had to write a letter but they can not find the letter that was sent to them. As for my refund of $24.99 and $14.99 it will be up to Customer Service if I get my monies back or not. I will send them a ...
Localnet charged for service that did not work and when I returned the modem they refused to refund the cost. I was charged for services not rendered and goods that were returned. Their service will not work with a wireless router and you must have a landline. Don't let them fool you!! ...
I had called on 9/6 to cancel their service and I have notes that I had emailed them also. Since the email was not returned, I assume that they received it. Today I found that they charged me again on my 10/23 charge card bill. When I called them they said that if I did not receive an email from ...