I purchased a sectional from Levin about a year ago and have had NOTHING BUT PROBLEMS since i purchased the sectional sofa. One month into having the sectional the cushions on the sofa were worn and looked like a 25 yr old worn couch. I called customer service, they scheduled a contractor to come ...
Do not shop at levin furnature! We bought two couches and a chair. We had to replace the couch TWICE because all the stitching was coming out. This was not a cheap couch we paid 1079.00 for it! They did not help us at all, once they get your money... Forget about any kind of customer service. We ...
Bad quality of furniture. Horrible customer service. We tried getting a service tech out for 3 weeks. We kept missing them because they are only available during the day... Who in their right minds is off during the day to be available for the tech? No one, because we have to work to pay off the ...
The store salesman treated us with total and complete disrespect. We actually had to get the store manager to handle our purchase. The delivery was a train wreck. First, the delivery department sets up a time convenient for them-not for you. Part of our order was broken so only the sofa could be ...
On March 8 we purchased a dining room set from the Levin Furniture store at the Pointe in Robinson Township. The set was delivered on March 18. On March 21 we called customer service and requested that they fix or replace 2 of the 6 chairs that had cushioned seats that were loose. At this time we ...
My husband and I purchased two couches from Levin just before Christmas of 2008. When we received the couches, we noticed very quickly that we were sinking into them an unusual amount. They were not the same quality as the showroom couches. After about a dozen phone calls, beginning in early ...