In September I had a pair of lenses made for a frame that I had purchased at an earlier time from Lenscrafters. At the time, they checked the frames and said they were suitable for a new set of lenses. After 3 months, one of the lenses fell out and I didn't realize it right away. I called ...
I went to Lenscrafters in Alameda Ca. On 1-9-12 for an eye exam and was treated very well. After it was to late to get any glasses so I decided to come in the next day to get them. This took a long time. I did find a pair that I liked but was told they were special and could take a couple of days. ...
Two years ago I purchased glasses at Lenscrafters in Milenia Mall in Orlando and they were incorrectly made and new glasses were sent to me and they were incorrect also, finally they were able to do the correct job the third time. This year I sent to make two pairs of glases and once again the same ...
I have gone back tiwce and they supposedly re-ground the lenses in transition bi-focals to accommodate reading and computer work - they do not fit properly still - I really doubt that they did anything to the glasses except send me away for an hour and readjust the bow pieces when I returned - As I ...
For one of the dominant names in the eyeglass industry, LensCrafters seems to offer pretty poor service at a rather high price. When I bought my last eyeglasses from them, they got the optics wrong the first time — the girl who measured me did a sloppy job, and the frames they sold me were bent. ...
I have multiple issues with the service at 2 stores and the product being inferior. Please see my review on usacomplaints.com. If I could put a picture on this page I would be able to show you the product defects. It is that the lenses are made from very soft material. The service at both stores ...