I am so annoyed at Kohl's right now that I am looking for places to vent my feelings. I really feel that Kohl%u2019s was overwhelmed and under prepared for its Black Friday sales event. A long time ago I had stopped shopping Kohl%u2019s online because of the length of time for shipping. I do the ...
In the last month I have had to use the customer service line in the back of the Yorba Linda, Ca store. The service desk has only 2 registers averaging a 10-15 minute wait period for every 2 people. Wait is too long for simple returns, exchanges, and purchases. Associate (Rachel) today is visably ...
Kohl's is marking up merchandise higher than even suggested price and then selling with a "Discount". Picked up a pack of mens T shirts that had a suggested price of $16 that had been remarked for $24. Asked the clerk about the change and was told he didn't have the answer but it scanned ...
I placed an order online and was suppose to receive $15 Kohl's cash, which I never received even after contacting Customer Service. Then, to top it off, Kohl's cancelled half of my order without informing me. I had to call customer service to find out that it had been cancelled. The response I got ...
The closest Kohl's to my home is just mere less than 2 miles away. Being that, who wouldn't often go there to see what's new in stock or to come in and make some purchases here and there or do a quick stop return. Over the years, I noticed the employees at the customer services were getting worse ...
I bought a christmas tree only to come home set it up, it's broken! So I go back with the defected item. They are out of the same item. So I have to get a refund. I had put on my charge so i could use my discounts. When I get refund its on a merch card. Refused to put it back on my kohls charge. ...