Kohls.com took my order, said it had been shipped, and never delivered. 10-14 days to refund my account??? That is ridiculous! I could understand that If I chose to return the items, but not when your company is the one who lost my order!! ...
Great customer service experience last night at the Kohl's store on Orchard Lake Road in West Bloomfield. I needed to return something, dreaded the trip and the explanation but the cashier was fabulous, understanding, no hassle. I'm a fan! Thank you for making it painless. ...
Please explain why a store manager is allowed to yell at his managers. All managers in store are unhappy, including area;s. These area;s are ill from stress he causes them and they cry at home every night. They are afraid to say anything. Every week he changes his expectations. Cause if you fix it ...
I have been trying to shop online at Kohl's the entire day today and would have spent hundreds of dollars by now. However, I am now giving up. The website, accessed from multiple sources to ensure it wasn't my connection, is impossible to navigate. Pages won't load, I can't even log in to save what ...
I am so annoyed at Kohl's right now that I am looking for places to vent my feelings. I really feel that Kohl%u2019s was overwhelmed and under prepared for its Black Friday sales event. A long time ago I had stopped shopping Kohl%u2019s online because of the length of time for shipping. I do the ...
In the last month I have had to use the customer service line in the back of the Yorba Linda, Ca store. The service desk has only 2 registers averaging a 10-15 minute wait period for every 2 people. Wait is too long for simple returns, exchanges, and purchases. Associate (Rachel) today is visably ...