I was a loyal Kohl's customer for over a decade. That all came to an end when I lost my job and needed to rely on their payment protection plan to make my minimum payments. Kohl's had cancelled my plan and claimed that I was responsible for making payments even though I did not have the income to ...
I called this stores corperate customer service and that was over a week ago and they have never returned my call and or email inquires. I buy 90% of my entire families clothing at their store as does my mom and grandma for my three kids but no more. Kohl's has lost me as a customer and I will be ...
Kohls.com took my order, said it had been shipped, and never delivered. 10-14 days to refund my account??? That is ridiculous! I could understand that If I chose to return the items, but not when your company is the one who lost my order!! ...
Great customer service experience last night at the Kohl's store on Orchard Lake Road in West Bloomfield. I needed to return something, dreaded the trip and the explanation but the cashier was fabulous, understanding, no hassle. I'm a fan! Thank you for making it painless. ...
Please explain why a store manager is allowed to yell at his managers. All managers in store are unhappy, including area;s. These area;s are ill from stress he causes them and they cry at home every night. They are afraid to say anything. Every week he changes his expectations. Cause if you fix it ...
I have been trying to shop online at Kohl's the entire day today and would have spent hundreds of dollars by now. However, I am now giving up. The website, accessed from multiple sources to ensure it wasn't my connection, is impossible to navigate. Pages won't load, I can't even log in to save what ...