This is my experience with Kay: I bought my husband's wedding ring from Kay, mostly because their prices were cheaper than other companies.in the store, they pushed and pushed for me to open a credit card instead of just paying cash for the ring. I did open the card and made my first payment on a ...
Hi my name is Heather and my husband and I bought our wedding set from Kays as well and I have had it since 97. Yet for the last 3 yrs the same stone continues to fall out. Yes they replace it every year of course I am very good about my cleanings as well as making sure my insurance is always ...
They are the worst jewelry store to ever deal with or to ever buy from. My ring has been in repair for almost a year or even more. My husband purchased it back in July of and it has been nothing but chaos. It started with a cracked baguette and to fix it the cut the baguette from the crack off and ...
My husband has purchased me a ring for the third time from Kay jewelers, two out of three of the rings have lost their stones... I have had to drive a two hour drive to the store he bought it from to have it replaced. On Dec 12 about 2months ago he bought me a tanzanite ring I have wore it 5xs and ...
I purchased a solitaire engagement ring and wedding ring for my wife. Everything was good until we noticed the prongs kept bending causing the diamond to be loose on the solitaire ring. My wife is a librarian so it is not like her profession is hard on rings. We brought it in for repair only to ...
My husband and I bought our wedding bands and engagement ring from Kay Jewelers 23 years ago. 24 years ago, my then fiance bought a diamond friendship ring for me. 4 years ago, my husband bought a saphire 10k ring. The stones in all 3 rings have fallen out! When Kay Jewelers says their stones are ...