I cancelled my membership on February 5 and today I was charged $39.95. I called customer service and not only did I not get an apology for their error I was told I could not get a refund and would have to spend the "credits". What a bunch of rubbish. Thank god I called my bank and I am ...
I've order a purse from justfab.com on October 5th. I knew I was signing up for a membership, however the site clearly states in it's FAQ and terms and conditions "You may cancel your JustFab VIP Membership at any time. There is absolutely no cancellation fee." I've skipped the month a ...
Not-Fabulous. Shame on you, JustFab. Justfab makes you opt out of a monthly charge within the first 5 days of each month. If you miss that window, they won't reverse the charge and they tell you that you purchased a "credit" for shoes and that it is non-refundable. I thought that I opted ...
I always seem to have a problem w just fab even tho I tried to put them behind me and just "click the skip the month button" I've done just that and when I checked the statements on my prepaid card it says I've bought something? No I have not and yes I have skipped the damn month. The ...
I've had the same problem as everyone else. Was charged $39.95 for shoes that I never ordered. When I tried calling them, I was on hold for well over one hour. Then, the live customer service rep I spoke with said I couldn't cancel my membership. So now I have to remember to call or email them by ...
I ordered a pair of boots in December, which came and in which I was charged the correct amount. Three weeks later, I was unknowingly charged $39.95 for no reason. When I called my bank, they automatically knew which charge I was disputing before I even named the company. They asked, "Is it ...