I dislike this shop and also the individuals who work with it. It has been a few months today and that I still do not have my couch. I visit a shop, I spend cash, I anticipate a couch. But no, after they have your cash, you are at their mercy. Shipping is just throughout the week and on Saturdays. ...
We wanted new couches so we went to Jennifer Convertible in HB, CA. We found what we wanted on July 19 but they said the couches wouldn't be in stock until August 16. At that point we could come in to pay for them she knew what was going on. She promised me that the corporate office was processing ...
356.27 within the quantity of $1, I paid money to get a leather couch on may fifth and set up shipping for may 30.in a hurry the deliverymen were clearly about the evening of shipping and jilted my doorway on the road in with my couch, making my prime lock ineffective. The couch itself was cut ...
I am sorry to have to write this report since we were initially really pleased with our furniture. I had hoped my problem over the last couple of weeks would resolve itself but so far it has not and after reading this site I realize that I am not alone. I ordered 2 extra throw pillows with my ...
My husband and I bought a leather sofa and love seat from Jennifer Convertible. We had gone in to the store paid cash and was told that delivery would be the following Wednesday. They did deliver when told but the sofa was damaged. The delivery guy called customer service who told us to keep the ...
This is my first experience dealing with Jennifer Convertibles, and it will be my last. The troubles I'm reporting are: The fabric I initially ordered was "discontinued", and I had to pick a new fabric for the contrasting pillows on the sofabed I purchased. They promised me delivery on ...