If you pay your bill, that's all they care about. If you complain to them to fix something, the fix-it person will find something to complain about 'you' to the office. Engenders the don't ask, don't get bothered, mentality. If the internet is broken, don't ask the office. They have no idea how ...
We stayed at this location for several weeks. The room itself was fairly clean but had alot of issues with things not working. We could not take a bath becasue the drain stopper was stuck. After complaining multiple times to several people - (they seem to go through managers fast. There was a new ...
InTown Suites of Cy-Fair located off of 13125 FM 1960 West, Houston, TX 77065 has a General Manager named Ben Harris who is a major headache for anyone who checks in. People nickednamed him "hothead benster." He is quick to give you attitude over any situation. Then theres Juan (underpaid ...
This was the second time that I've stayed at a weekly hotel. The first time was tolerable, but this time was miserable. A few minutes after check-in we noticed two roaches on the floor of the bathroom. One was twitching, the other was dead. I decided to use one of the "take home" towels ...
My husband has stayed at two different Intown Suites locations in the Atlanta area in the past two years. I am writing due to the unexplained discrimination he has recieved from their corporate office without any type of investigation or research on their part. Last year, my husband was staying at ...
Where do I begin? First, this dumpy little hell-hole only maintains 8 working hours a day... That's right. You can only check in between 11am and 7pm. Second, the condition of the rooms are ABSOLUTELY HORRIFYING! I kid you not. The walls were black from filth. I sprayed bleach on the wall and the ...