Their excessive $295 cancellation penalty is VERY obscurely listed under "Early Cancellation" and dollar amount is not referred to. I knew I would not cancel within six months to have to pay $395 as listed on the contract, but would have NEVER expected to pay $295 two years later! This ...
When I signed up for the service, the salesperson told me I would only need a monthly volumn of $25.00 to waive the monthly fees. I had just started this business and told her I did not have my clientel built up and she stated (quote) that "some people swiped their own credit card to keep from ...
We have been using this company for 5 years. We decided to change due to the fact we were charge more than anybody else. We send them certified letter and the intention to cancel the contract. They still charge us for a 90 days service which was never render. Also when we signed the contract we ...
I became a customer of Innovative Merchant Solutions in July when I took over an existing small business. It happened fairly quickly so I didn't take the time I should have in searching for a credit card processor. The previous owner used Quickbooks Point of Sale and also used Quickbook's credit ...
Representatives from Innovative Merchant Solutions have called us repeatedly claiming that there is a transaction for 5000 that they need verification for before they can approve it. They have asked us to fax them an invoice for proof as well as our Merchant account number. It was never really ...
We had a woman sign us up for the services. The only reason we chose them was because she said they had the lowest fees, no annual fee, no statement fees and that we could go month to month with no termination. We last month we found someone cheaper so we switch the them. Got hit with a $295 ...