I'm beginning to wonder if IMS needs money. On 01/29 a large charge (over 5000.00) came from a state agency to pay for online access for its users. The next day I get a call that it is now in "risk management" because of its size. No problem, contacted them and faxed invoice. I call back ...
IMS, processes cardholders card after transaction was cancelled in writing. Puts $3000.00 in their own acctounts. They do this in retalation for canceling thier services because they have a very suspect risk management team. If any one else out there has trouble with this dishonest company they ...
This company charged me for 18 months of services I did not request or receive. I called to cancel three times and they keep saying I did not follow their specified procedures. This is a true rip-off company. Avoid them like the plague! ...
I also have been misled (lied to) by an Innovative Merchant Solutions, LLC representative. The representative said to keep our old merchant company and if we did not save as much money as she promised, just change back no strings attached. I have contacted Innovative Merchant Solutions every day ...
Innovative Merchant Solutions is a credit card processing company. That clearly and regular operates by saying one thing and doing another. They tout their customer service as tops when actually, their standard operating procedures employs deceptive practices. Once they get you to sign on it is ...
Making the fine print BIGGER that's RESPONSIBLE BUSINESS. We had been with another Credit Card Processing company for many years. I would not have switched companies except that, the company the salesman represented was QUICK BOOKS/INTUIT. IMS is a subsidary of INTUIT. Every bit of material he ...