In October I had reservations (Confirmation No. 110590) and due to my wife’s back surgery I cancelled those reservations at the Krystal Puerto Vallarta. On 10/14 – 10/19. At that time I confirmed that had until August 20 to reschedule the reservations and that if we wanted we could make those ...
I paid for and got confirmation to travel to the Temptation Resort in Cancun. Today i called the resort and they said they had no reservation under my name or the confirmation number IMS provided me. When I called IMS they said they booked me on a different resort. I paid them money and I agreed to ...
On behalf of my daughter-in-law, my two sisters and myself, I arranged for reservations through IMS Vacations for a trip for the 4 of us to the Melia Caribe Tropical Resort in Punta Cana, Dominican Republic. The entire episode beginning in November was a complete disaster. The reservations were ...