IMS Krystal Resorts To whom it may concern, 7/18 On June 22, I was contacted by IMS vacations or resorts in Cancun. I spoke with Ginnie a representative with IMS Krystal Resort. Ginnie was wonderful and very pleasant and helpful. Even after going to Cancun, Ginnie was very helpful helping me ...
My husband and i scheduled a trip back in June. We had to cancel the trip due to an unforeseen circumstance. We were told we had a year and 1/2 to reschedule the trip. I sent various emails and phone calls. Finally... I spoke with a person who said we were scheduled for a hotel in Cancun, and we ...
I've been promised a refund and have even received an email with the refund transaction. Was told it could take up to 72Hours for refund. It's been 72 hours and then some. Seems like the only way to get any refund from these people is with a lawyer. ...
I contacted them last week. I spoke to Mark. I have a reservation and booking #. July 2 -5 at Westgate Resort in Myrtle Beach. I was supposed to be contacted Monday with everything. I already have everything it was emailed to me when I made the booking. Today some person named Rosa de la Costa ...
I made and paid for a vacation package May 13th with IMS. I was told I would recieve a reservation confirmation 3-5 days. I have recived nothing. I have made 5 phone calls, sent four emails and have yet to get any response. After paying for this package I looked up IMS and saw where SEVERAL ...