I signed up for the Professional Plan on Hughesnet. This is their most costly plan for home usage. Under this plan I am supposed to be able to have download usage up to 350 MB within any four hour consecutive time periods. If I go over that I violate their FAP (fair access policy) and they will ...
I started service with them when they were known as direcway. Their supposed high speed internet was not the greatest, but the only option I had. I questioned them about moving when I first signed up and they said they would take care of it no fee. 2 1/2 years later I told them I was selling my ...
We have had this "service" (I lose the term lightly) for over one year and after repeted calls to an almost non-English speaking customer service team (in India), we have also pulled the plug and are ready to fight this company. I have documented all calls dating back to February. In our ...
I purchased Hughesnet in April as it claimed to be broadband. I have never had more than a few days of decent service since their install. In July they took more than $500.00 from my account "accidently" and apologized profusely after doing it but took over a month for them to pay it ...
Our family runs a non-profit organization since 1952. It's called camp del-haven. Our motto is "turning kids from crime to Christ". We recieved a flyer from hugesnet, claiming to give anyonehigh speed internet. Since we have very slow internet thissounded great! They came out put up a ...
They got me! I believed I'd have faster internet and no need for a phoneline. The speed is the same as dial-up. The biggest problem is my internet connection is not consistent... It is constantly down. I have had a service technician at my house 4 times in the past 9 weeks, and spend countless ...