Hughesnet
Found 421 reviews / complaints
Page 46

Hughesnet
"Fair" Access Policy bad, REAL bad. For customer service, better be fluent if foreign languages

Internet & Web Anonymous 86988 0

I bumped into the Fair Access Policy limit by letting my daughter watch a youtube video of the Littlest Pet Shops online. I've been with Hughesnet/Direcway since September and only in the last six months have I had trouble with FAP. On Feb 2nd, I called tech support to ask why I was restricted, I ...

Hughesnet
Bandwidth, performance, Customer N0-Service RIPOFF

Internet & Web Sdwat51 0

This company misrepresents itself in incredibly deceptive ways. They are the Enron of ISP's. They lie about bandwidth and download speeds/availability - these liars and thieves wouldn't know full disclosure if they were looking at themselves nude in the mirror. Their customer service is deplorable ...

Hughesnet
Breach of Contract

Internet & Web Povojygo 0

Hughesnet publishes (see FAQ 03-Connection speeds) that a Pro Plan subscribeer will geet up to 1.0 Mbps, with typical speeds of about 650-750 Kbps during peak times. They are right about the speed of 650-750, but its all day long! Peak hours are 24 hrs to them, not just a cuple of hours when ...

Hughesnet
Big ripoff

Miscellaneous Tahtah 0

This company should be shut down or made to pay somehow. I was so excited to get this for my kid's since it was the only way I could get anything other than dialup, since we live in the mountains. Boy we were ripped off the first day, We were told when they came to set up our equiptment we would ...

HughesNet
Fair access policy

Internet & Web unhappy58 0

Hughesnet offers terrible customer service. They don't explain the Fair Access Policy before you sign up. If you use McAfee or try to look at any u-tube videos, or even play an on-line game, you go over your 200 mb limit in 24 hours, and then you can't get on the internet at all for 24 hours. They ...

HughesNet
FAP Fair Access Policy Anything but Fair!

Internet & Web Rayray2 0

Living in a rural area, my options for receiving high speed internet access are few. Dial-up is excruciatingly slow and our local wireless provider's up time is horrendous. For this reason I became a HughesNet customer. I have no complaints about the quality of service and monthly rates are roughly ...

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