They stole my money and service is awful, please beware of them, customer service horrible, technician incompetent, and they still charge you even you cancel before 30 days trial ...
I feel cheated. The whole reason I chose Hughesnet was I could take my Modem with me to both I my homes. I have a second home where I live for two months a year. This was the first question I asked and I was told "we do it all the time." The sales representative told me I could have one ...
I called them to cancel my service as of 4/12 and they told me that I owed a termination fee of 175.00 they say I upgraded my service and I have not upgraded to anything at all. And today I received an email from their billing department saying my termination fee was 190.00 and that I still have 8 ...
I had my Hughesnet service disconnected about a month ago. When I called to disconnect, I asked what I would need to send back (equipment that I leased); I specifically asked about the actual satellite, and I was told that ONLY the modem would have to be sent back. I then went to the place that I ...
HughesNet advertizes fast internet. Don't believe it! My original service was slower than dial-up. I paid for an upgrade and now my service is just like dial-up with occasional fast downloads. It's possible to get a 1MB download once in a while, but surfing is EXACTLY like dial-up, often slower. ...
This is the WORST Service I've ever had. The internet service is slower than slow I was unable to load Google or even Facebook on my computer most of the time. I contacted tech support on several occasions and the problem would be fixed for a short period of time only.in a few hours the service ...