I was promised 10 Mbps internet service by Hughesnet and signed up for a year. After install, I was getting less than 1 Mbps which isn't even dial up speed. I called for technical support and spent over three hours with them trying all sorts of things over and over. Finally I got tired and angry ...
Hughesnet Satellite Internet is ridiculous. A family member installed Hughesnet instead of one of several other companies I suggested (against my best advice). I have used 10 gigs of a supposed 25 gig bandwidth limit in 15 days, and their online meter says I am "throttled" for so many ...
Misinformed about equipment that needs to be returned. Now I have to pay the company when it is their fault that they gave me wrong information. ...
This was a bad experience from the start. What was suppose to be free with regards to installation was not, bonus package of first year NFL was charged, they used old baggies to tie the internet cable to the pole holding the receiver. Speed was slower than my cell phone with one bar signal ...
Hughesnet internet service does not offer the speeds they claim. When you attempt to get customer service to assist you they run multiple basic tests and NEVER have resolution. Their resolution is they hope you get tired of speaking to someone about your problem. I have been to tier 4 support ...
I have had this service for under a month and have made app. 15-20 contacts to resolve issues that have YET to even be addressed. The "service reps" seem to think I'll be satisfied by having my daily allowance restored only to have to use said allowance to constantly refresh pages in ...