Hughes Network Systems, LLC
Did not let me know about Fair Access Policy. Have called numerous times concerning speed of satellite and was never told about FAP policy
Didl not know about the FAP until yesterday, 9-20-08. HughsNet took over Direct Way and did not send out contracts or let us know about FAP. We were to understand nothing would change with the switch. For the last few years we have called Custom Service to complain about the satellite speed. Worse ...