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Hughes Network Systems, Llc
Found 25 reviews / complaints
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Hughes Network Systems, LLC
Did not let me know about Fair Access Policy. Have called numerous times concerning speed of satellite and was never told about FAP policy

Didl not know about the FAP until yesterday, 9-20-08. HughsNet took over Direct Way and did not send out contracts or let us know about FAP. We were to understand nothing would change with the switch. For the last few years we have called Custom Service to complain about the satellite speed. Worse ...

Hughes Network Systems, LLC
Hughes Net, Upgrade for better high-speed internet extremely slower. Hughes Net told us for faster speeds go online between 3 A.M. To 6 A.M.!

We had Hughes Net internet for sometime and discovered that the speeds were terribly slow and becoming even worse. When we complained to Hughes several times, each time they would blame the slow speeds on the weather, even when the weather was very good. Hughes also blamed the slow speed on poor ...