Hughesnet didn't deliver the product they agreed to. They agreed to a pole mount to avoid trees that block southern skies, but tech mounted & aimed at the trees. Slower than dial up & unable to get response from customer service. After emails beginning on day of installation telling them, I ...
I called HughesNet to cancel my account on 7/20. I was told by this guy named "Mike" who I talked to that my account would be closed and that I would receive an email from them also on the 29th. This email is supposed to have return instructions and an ID number so that I can return this ...
Hughesnet Flyer stated the cost was $49.00 a month and 50 times faster than dial up. After tax and the $6.00 insurance fee, the cost was approximately $59.00. A couple of days after we were connected, I could not get on the internet. Called tech support and they could solve it, then gave me a ...
In September Hughes Net Internet service could not supply service to us. We called in to Customer Service and did everything they asked us to do or try, 9-8-09. They billed our credit card for service 9-17-09, even though they could not supply service. Then billed it again 10-17-09 we were still ...
I contracted with hughesnet to install their system and get on the internet at a higher speed. A technician came out and put up the satellite dish, ran cable through the wall and attached the modem to my computer. He could not get the modem to work or could not access the internet. He left. I call ...
Hughes Net Satellite systems in general is horrible. It started out with the installation. It took 10 days to get the installation completed and in the end I feel it was the lousy installation job that was the reason for the poor performance of the systems itself. The connections and dish were ...