I recently booked a Hotwire hotel room for 5 nights in Toledo OH for 2 visitors. When informed of the name and location of the hotel I was appalled. The Hotwire information on site was at best misleading and at worst, just plain deceptive. 1. HOTEL LOCATION: The site specified Central ...
Hotwire.com Has a very bad experience for me, with a very poor customer services. I made a flight tickets reservation with them after 1hr of made the reservation a Hotwire.com representative called me to let me know that they couldn't confirm my tickets with the airline so I cancel. Next day I ...
I was looking at purchasing airline tickets through Hotwire.com. I had entered the important information that I needed. I just clicked on the link to read the Terms and Conditions when my computer froze up and screen went blank. There was nothing except a dark screen. I went to another computer and ...
My wife purchased a ticket through hotwire.com and the book time for departure was 5:00AM which we cannot do. When we called Hotwire.com Customer Services, they refused to change anything as it against the "policy". Their suggestion was to purchase another one way ticket for the correct ...
The following is a letter i am mailing to them on 11/13. It is the absolute truth. Dont be fooled travelers! Dear Hotwire President, Please be advised, as CEO of this company, I understand customer service problems. I also understand the importance of resolving them, and pray they will be a return ...
Please avoid! I searched several sites for hotel rates in Medford NY. It wasn't until after they posted my credit card information was I given the hotel name, address and number. At that exact moment I realized the mistake (Medford, OR) and looked for a contact number to have problem resolved. ...