The following is a letter i am mailing to them on 11/13. It is the absolute truth. Dont be fooled travelers! Dear Hotwire President, Please be advised, as CEO of this company, I understand customer service problems. I also understand the importance of resolving them, and pray they will be a return ...
Please avoid! I searched several sites for hotel rates in Medford NY. It wasn't until after they posted my credit card information was I given the hotel name, address and number. At that exact moment I realized the mistake (Medford, OR) and looked for a contact number to have problem resolved. ...
This company didn't give me a choice of any times. I set the dates from friday to sunday. I got that. I am to arrive at 11:58P.M. Friday & leave at 5:30 A.M. Sunday. They only show times after you purchase the ticket with NO option but take it... I called them the next day & they informed ...
On March 24, I got online to make some reservations for my elderly parents, my sister and her daughter. My parents wanted to go to Las Vegas and I got them a good deal throug hotwire. They e-mailed me a confirmation with the itineary of the scheduled flights. All the information was given to them ...
I purchased a round trip ticket through Hotwire online. The company gave me a red-eye flight, which I did not ask for, I immediately called the company to inform them of the mistake. The service rep cancelled the flight and booked another flight for me over the phone. This time the flight was ...
Warning - Here is what happened when I used Hotwire.com to make a hotel reservation in June. When you use Hotwire.com they give you choices of what area you are trying to make a hotel reservation. I wanted a hotel located in the Torrey Pines area of La Jolla. Once I checked that area on their ...