This is a recap of a letter I sent in desperation to a local news station who is supposed to help consumers but I have heard nothing back for them so I am writting this to you. We just purchased a new home in November and I have exhausted every avenue trying to get our Home Warranty from HWA Home ...
We purchased a new home in late May. Three weeks later, the air conditioning suddenly stopped working. We placed a claim with HWA. Before hanging up the phone, the rep reminded me that we would not be covered for corrosion or rust. Right then I knew they were paving the way to deny the claim for ...
The story: Our ejector pump broke (ejector pump is similar to a sump pump, but pumps out wastewater to the city sewer instead of storm water to the yard) in our new house. I called HWA. I was told I'd get a call from a plumber at 9am the next day. I didn't. I called again at 11am. I was told the ...
We had two requests for repairs with HWA - of an AC and of a microwave.in both cases HWA sent subcontractors who are not adequately equipped to handle the customer's volume or variety of equipment. Subcontractors work the governmental hours of 8 to 5 as if this is still the 50s and there are stay ...
What a ripoff! Home Warranty of America ("HWA") charges you $400 for a home insurance/warranty policy. They call this fee a "premium", which implies they are actually providing some sort of insurance/warranty coverage. We recently sold our home, so we cancelled our policy. With ...