A few years ago, we purchased over $20,000 worth of home improvement supplies, one being a new garage door. We ended up buying the most expensive, best quality Clopay door. Now, 8 years later, the springs to the door broke. I went in to the exact Home Depot where we purchased these items to ask if ...
I was waiting at the hardware department, where two people were. They both knew I was there but ignored me. One guy that was there told me he would be right back and then started to help someone else. I went to the manager desk, but the manager wasn't there. When I checked out, my checker, Louisa, ...
I have been a Home Depot customer for several years and have taken advantage of several of the promotional 0% interest on purchases for 12 months in addition to purchases on other cards. Over the last 2 years I have spent over $18,000 on home improvements just with the Home Depot card, with another ...
I ordered hardwood flooring on 6/8. The order was supposed to be delivered at the Glendale Home Depot (NY) by 6/22 for pickup. On 6/23, I called and was told that it was not in the store yet and that I had to wait a couple more days. On 6/28, I called again and was told that it was still on the ...
I purchased an item and wanted to exchange it for another similar item. I was told I could get a store credit refund only. The problem is I have the original purchase receipt showing the purchase price, which matches the current price of the very same item that they have in stock. And I was not ...
In 2007, Home Depot put a new roof on my house. A Home Depot salesperson showed me several packages, and I took the more expensive one since it included a "Lifetime Peace of Mind" guarantee. The rep also assured me that Home Depot carried full insurance and would be liable for any ...