I am writing this email because I am furious with Home Depot and I thought everyone in my email address book should know why. The week of 7/29 I attempted to order an arch window blind for my new home. Sound easy enough? Read on. The woman at the store told me I needed a template even though I knew ...
Rather than rant again, I am going to copy the letter I sent to Home Depot's president and vice president 2 days ago: Gentlemen: I am writing this in an effort to make you aware of an extremely disappointing experience we are having with your company. On or about August 25 [typo - this was July ...
We purchased a home in March '05 a couple of miles from this Home Depot. Part of the agreement was to receive gift cards from Home Depot totaling $7,500. Since that time, we began visiting Home Depot to purchase the usual items that a new construction home would need (blinds, paint, etc.). We also ...
I am a disabled veteran, and last year I purchased a YardMachine lawn tractor, 21 hp, 46" deck. This year I went back to the original store to purchase belts for this unreliable lawn tractor/mower. They do not even carry the proper accessories, i.e., belts, filters and other parts needed for ...
I bought an Admiral brand window AC unit. After one week it died. We called the manufacturer and were told they were having problems with that unit and to return it for a refund. After arriving at the store in 100-degree heat, we were told that since we had originally written a check for the unit ...
I special ordered custom blinds from Home Depot in May. They came out, gave me a quote, and charged my credit card. Everything sounded great to this point. They came out to install my blinds, and this is when the trouble started. On the first trip, they were missing several parts to finish the ...