So sad when I'v spent well over $15,000 on HP stuff over the last 20 years, and the minute I have a real issue, its the run around. Many time on the phone, a second trip to the company with my desktop tower for the same problem, and the case manager starts their conversation with me " I don't ...
I purchased a large screen laptop to replace my ageing desktop. After six months of use the screen developed a hairline fracture and HP refused fix it. They say it was damaged and won't fix it, even though they admit there is no physical evidence for it - I say it is a design flaw, too large a ...
I recently called HP because the hard drive on one of my desktops failed. The computer was about six years old and I was really just inquiring about whether or not I could purchase another hard drive directly from HP. I was told by the agent that I could purchase the hard drive for $280 which I ...
Roughly 6 months after having the HP G60 laptop it started overheating. This is obviously a design flaw due to the laptop having no outlets except for on the bottom of the housing. I called in to hp tech support and troubleshooted it. After being on the phone for nearly 2 hours with someone that ...
HP Pavilion dv 9000 series notebook motherboard crapped out barely out of warranty. Am learning that HP motherboards have had quality issues that HP has known about and refuses to notify their customers of the potential problems. After going through many worthless customer NO support people in ...
I can understand where HP is coming from as a company. There losing money just like another in this poor ecomnomic times, but to treat a customer like myself in the way there tech support did is just wrong. I have (not had) a problem with my officejet printer. I called the tech support line to see ...