HP is a bad product with worse customer service. One error code is familiar to all HP owners, "replace scanner cover". When that error appears it is the same as saying "throw this printer/fax/copier away". Go out to Best Buy & buy a Cannon or anything but an HP. This is a ...
My HP netbook is broken. It is still under warrenty. It took 1hour & 41minutes on the phone just to get a box sent to me to send my computer in to be fixed. I could not understand the technicians. They could not understand me. It was very, very, ver, very frustrating. This sucks, i will never ...
I bought a desk top computer for christmas. I didnt have it 2 months the hard drive messed up. I took it back to best Buy to be fixed. I called HP to get a recovery disk you sent it to me took it to Best Buy for them to download. It will not work. Why!!! They have had my computer for about 4 weeks ...
My 2.5 year old Color Laserjet 2840 is experiencing "scanner error 2", so I called to find a repair location. Customer service told me that because it is "so old", there are no repair locations within a 90 mile radius. Since I live in a major US city (Tucson AZ) I was surprised, ...
So sad when I'v spent well over $15,000 on HP stuff over the last 20 years, and the minute I have a real issue, its the run around. Many time on the phone, a second trip to the company for the same problem with my desktop tower, and the case manager starts their conversation with me " I don't ...
This is absolutely the last time that I buy any kind of product at HP. Thank's God the wold is big and there are plenty of services. In my 20 years of experience dealing with computers HP has been a nightmare for my laptop and printer both under warranty. Right now I am waiting in line for a ...