I chatted with a support specialist about how my computer hinge was separating and that I knew I was not the only customer who had this happen. He then proceeded to tell me that my bezel and hinge would be replaced with no charge to me. A few weeks later after I sent in the computer to be fixed ...
I filed per HP instructions to receive a supposedly free upgrade for my new computer to Windows 7. Not only was it not free, but after paying almost $13 for shipping, it has not been received. ...
I own an HP tx1000 series laptop. It is a very nice laptop with a matching price tag. I have been very happy with it since it was purchased. However, it recently died, much sooner than it should have (it is only 2 years old). I am an experienced, technical computer user with a technical degree, and ...
Purchased an all in one Fax-Copier-Printer-Scanner in March. Have had nothing but problems with it and required several calls to customer service for over the phone repairs, consuming many hours of time and frustration. The biggest problem with this machine occurred in October. The copier continued ...
HP designed their printers to require ink cartridge changes at pre-determined times whether the cartridges were actually used or not. It is black mail. Even if you only wish to print in b/w and not color, it will not print unless you buy a new color cartridge. It won't just print in black and white ...
I had thought it was a Godsend to sent in my Laptop for Broken hinge repair and I told the support rep that That broken hinge caused Damage to my LCD Screen the Rep said it was a known issue and if I told him all my issues relating to that left hinged cracking it would be covered under the recall. ...