I own an HP printer/scanner which has been a powerhouse for a number of years, but I can't use the scanner because I downloaded Internet Explorer 7. I tried to download the patch to fix the problem but received a message that my driver was up-to-date so I didn't need the fix. I can't open the HP ...
I purchased an HP laptop dv9000us model a little over two years ago. Recently my screen went black.in looking for a solution I was directed to an HP bulletin that recognized the problem and offered an extension on the original warranty of a year. My warranty expired 2 months before the cutoff. What ...
Until recently Hewlett Packard was my company of choice... Not because they had killer computers, but because they had good customer service. Something the electronic companies do not realize is that there is a huge population of us over-40s professionals who prefer functionality over glitz and ...
I purchased an HP dv9000us laptop a little over 2 years ago. I have had nothing but trouble. A couple of times I called in but always some impediment. Recently my screen went out. My warranty ran out but what is funny is that HP knew of these problems, posted a bulletin and indicated that if you ...
You have not lived until you have tried to make a service call to HP. This started when I received the incorrect warranty replacement part. I spent 5 hours over 2 nights talking to their "world class" support personnel in India and the Philippines. If I hear "hold for just 2 ...
Called the technical number, someone in India answered. It was very difficult to understand them. They told me that my warranty on my printer had expired on June 19th and I was calling July 2nd. I told them that my printer was not a year old since we did not have a computer in June. We purchased ...