Usually I have the words to articulate an experience, but my experience with HP has been so horrendous it defies words. I have no less than 5 HP products, printers and cameras, and simply called to install online a printer that had been purchased in 2003 (5510 ALL IN ONE. Yep, I understand products ...
Unempowered and not knowledgeable support for a very elementary 5510 all-in-one install issue. I will never by another HP product until they prove their commitment to supporting their consumers' investments through competent service and support. ...
I've had HP laptops and printers for many years and have always recommended them... Not anymore - I've just bought my last HP product ever. I purchased a laptop for my daughter to take to college so I got the 4 year Accidental Protection plan thinking it would at least get her all the way through ...
My complaints should be directed to three areas: 1. Delivery of items ordered. 2. Customer service. 3. Sales practices. Item 1 – Incomplete Order & Customer Service Failures Failure 1. Upon arrival of shipment I completed an inventory and noted the OEM Vista 64 bit Ultimate disc was not ...
I own an HP printer/scanner which has been a powerhouse for a number of years, but I can't use the scanner because I downloaded Internet Explorer 7. I tried to download the patch to fix the problem but received a message that my driver was up-to-date so I didn't need the fix. I can't open the HP ...
I purchased an HP laptop dv9000us model a little over two years ago. Recently my screen went black.in looking for a solution I was directed to an HP bulletin that recognized the problem and offered an extension on the original warranty of a year. My warranty expired 2 months before the cutoff. What ...